(540) 720-7776 | 315 Garrisonville Road | Suite 116 | Stafford VA 22554

Policies

Policies
 
  • For your convenience, please inform our staff if you have any special needs, medical problem or allergies that may affect your service.  
  • Inconsideration of our customers, children visit only when receiving service.  
  • No refunds.  
  • We are not responsible for lost or stolen gift certificate. Gift certificates may not be redeemed for cash but only for services or store products.  
  • We are not responsible for lost or damaged personal belongings. For your safety, please keep all valuable personal belongings at home.  
  • We are not responsible for any allergic reactions or burning due to waxing on clients who are using acne medications, acne creams or have sensitive skin.  
  • All prices are subject to change. Please reference the prices before receiving your services.  
  • You may return a product only if it's in original condition for store credit or exchange within 5 days of purchase with your receipt.  
  • All services are guaranteed. For any reason you are not satisfied, we will re-perform the service within 3 days. We must be notified on the original day of your service or within 24 hour. We will not make any exceptions to our policy.  
  • Appointment is required for all spa services.  
  • We have a 15 minutes grace period before & after your appointment time. If you arrive 15 minutes late, we reserve the right to take the next customer. You will have to wait for the next available nail technician, hair dresser, or massage therapist or reschedule your appointment when you come in.  
  • Please allow twenty four hour notice in advance for your cancellation or scheduling appointment. Your promptness is appreciated.  
  • Minimum credit card charge is $15. We do not take checks and please do not add gratuity to your credit card. Cash or personal check written directly to your service providers, please. Sorry for any inconvenience.  
  • We accept Visa, MasterCard and Discover card.  
  • We appreciate your business. If you have any concerns or suggestions please do not hesitate to consult our front desk staff. We will try our best to serve you. We also welcome compliments and praises.  
  Thank you ~ Escape Management  
     
Products  

Product Brands

Nioxin, Wella, OPI, Qtica, Dermalogica, Bed Heads,Catwalk, Tigi, Alterna, Chi, Etro, Epoch, It's a 10, Keyano Aromatics, Crew, Paul Mitchell, Purity Design.